Customer Questions
Is this how your sales team treat customer enquries?
After getting my 'start' in retail and seeing all types of customers.... it amazes me how so many retailers continue to treat opportunities to reinforce a brand, cement a relationship and turn a sale into a life long customer, with poor customer service . As Seth Godin referred to recently in a post on his blog you may know better but are you too lazy to implement ?
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Technorati Tags: Seth Godin, Dilbert, Customer Service, Retail, Customers
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posted by Pete Williams - Preneur Marketing at
4:23 PM
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